What if happens if I need to cancel my course place?

Places on all training courses are limited. I therefore ask you to let me know as soon as possible if you wish to cancel a booking by email or in writing.

Substitution of a participant can be made at any time without incurring any charge. Please inform me by email of any substitutions.

If you need to cancel a place, cancellation charges will apply as below. Cancellation charges depend on when I receive your written/emailed cancellation notice:

If the place is cancelled more than 28 days before the course date, I will refund 50 % of the course fees. If the invoice is unpaid at the time of cancellation, you will be liable for 50 % of the course fee.

For bookings cancelled less than 28 days before the course date or for ‘non-attendance’, no refund will be made. If the invoice is unpaid at the time of cancellation, you will still be liable for 100% of the course fee.